Privacy Policy

Last updated: 24 June 2026

FPC Solutions ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This policy explains what we collect, why, how we use and safeguard it, and your rights under POPIA. It applies to this website and the ways you contact us.

1. Who is responsible for your information

FPC Solutions is the responsible party. Our Information Officer is Phillip le Roux.

Block B, Montana Pavilion, 33 Silvergrass St, Magalieskruin, Pretoria, 0182
Email: phillip@fpcsolutions.co.za  ·  Phone: +27 (76) 401 2397

2. Information we collect

Information you give us

When you complete our contact form or reach us by email, phone or WhatsApp, we collect the details you provide, such as your name, company, role, email address, phone number and the content of your message.

Information collected automatically

When you visit the site we may collect standard technical and usage data through cookies and analytics tools, including your IP address, browser and device type, pages viewed and approximate location. This helps us understand how the site is used and improve it.

3. How we use your information

• To respond to your enquiry and provide quotes or information you request.
• To deliver, manage and support the services you engage us for.
• To communicate with you about your enquiry or projects.
• To improve our website, services and customer experience.
• To comply with our legal and regulatory obligations.

We process your information on the basis of your consent, our legitimate business interests, and where necessary to perform a contract with you.

4. Cookies and analytics

We use cookies and analytics services (such as Google Analytics) to measure and improve site performance. You can control or disable cookies through your browser settings. Disabling them may affect how parts of the site work.

5. Who we share it with

We do not sell your personal information. We share it only with trusted service providers who help us run the site and our business, including our form-handling provider (Web3Forms), analytics and advertising providers (such as Google), and our hosting provider. Some of these providers may process data outside South Africa under appropriate safeguards. We may also disclose information where required by law.

6. How long we keep it

We keep your personal information only for as long as necessary to fulfil the purposes set out above, or as required by law, after which it is securely deleted or anonymised.

7. How we protect it

We apply reasonable technical and organisational measures to protect your personal information against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, but we work to safeguard your data.

8. Your rights under POPIA

You have the right to:

• Ask what personal information we hold about you and request access to it.
• Request that we correct or delete your information.
• Object to the processing of your information.
• Withdraw your consent at any time, where processing is based on consent.
• Lodge a complaint with the Information Regulator.

To exercise any of these rights, contact our Information Officer at phillip@fpcsolutions.co.za.

9. Complaints to the Information Regulator

If you believe we have not handled your information lawfully, you may contact the Information Regulator (South Africa):

JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Complaints: POPIAComplaints@inforegulator.org.za
General: enquiries@inforegulator.org.za

10. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the "last updated" date above.

11. Contact us

Questions about this policy or your information? Email phillip@fpcsolutions.co.za or call +27 (76) 401 2397.